Privacy Policy

Overview

At CVDN Rental (operated by CVDN Technology), we are committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe when you use our platform at cvdnrental.com.

By registering on or using CVDN Rental, you consent to the practices described in this Privacy Policy. Please read it carefully before using our services.

Information We Collect

We collect the following information when you register or use our platform:

• Full Name — to identify you on the platform
• Phone Number — used for login and contact with property owners
• Email Address — for account notifications and customer support
• Password — stored in encrypted form (we never see your actual password)
• Property Details — address, rent, photos, description (for property owners)
• Inquiry Messages — when you contact a property owner through the platform
• Profile Type — whether you are a tenant, property owner, or admin

How We Use Your Information

Your information is used solely to operate and improve the CVDN Rental platform:

• To create and manage your account securely
• To display property listings and connect tenants with property owners
• To send notifications about your inquiries, account activity, or new listings
• To verify property listings for authenticity and user safety
• To provide customer and technical support
• To detect and prevent fraud or abuse on the platform
• To improve platform features based on usage patterns
• To comply with applicable laws and legal obligations

We do not use your data for advertising, profiling, or selling to third parties.

Data Safety & Security

We implement industry-standard security measures to protect your data:

• Encrypted passwords — your password is hashed using BCrypt and never stored in plain text
• HTTPS encryption — all data between your browser and our servers is encrypted
• JWT-based authentication — secure, token-based login sessions
• Access controls — only authorized personnel can access user data
• Secure database — data is stored on a secured, access-controlled server
• Regular audits — we periodically review our security practices

While we take all reasonable precautions, no internet-based service can guarantee 100% security. We encourage you to use a strong, unique password and not share your login credentials with anyone.

Data Sharing

We do not share your personal data with:

• Advertisers or marketing companies
• Real estate brokers or agents
• Any external third-party organizations or businesses
• Other users (except limited info when you initiate an inquiry)
• Government bodies (unless required by law or court order)

When you send an inquiry: Only your name and message are shared with the property owner. Your phone number is only revealed if you choose to call or explicitly share it.

When required by law: We may disclose data if required by a valid legal process, court order, or to protect the rights and safety of our users and the public.

Data Retention

We retain your personal data for as long as your account is active or as needed to provide services:

• Account data — retained while your account is active
• Property listings — retained for the duration the listing is live, and for 6 months after deletion for dispute resolution
• Inquiry messages — retained for 12 months after the inquiry is closed
• Server logs — retained for up to 90 days for security and debugging

If you delete your account, we will delete your personal data within 30 days, except where we are legally required to retain it.

Log Data & Analytics

Like most websites, our servers automatically record certain information when you visit CVDN Rental. This log data may include:

• Your device's IP address
• Browser type and version
• Pages you visited and time spent
• Date and time of your visit
• Referring website (how you found us)

This data is used only for security monitoring, diagnosing technical issues, and understanding general usage patterns. It is not linked to your personal account or used to identify you individually.

Cookies

We use cookies and similar technologies to improve your experience on CVDN Rental:

• Session cookies — to keep you logged in during your visit
• Preference cookies — to remember your filters and recently viewed properties
• Security cookies — to protect your account from unauthorized access

We do not use cookies for advertising, remarketing, or tracking you across other websites.

You can control cookies through your browser settings. Disabling cookies may affect some features like staying logged in or seeing recently viewed properties.

Third-Party Links

Our platform may contain links to external websites such as Google Maps or WhatsApp. These third-party sites have their own privacy policies and we are not responsible for their practices.

We recommend reviewing the privacy policy of any external website you visit from our platform.

Children's Privacy

CVDN Rental is not intended for use by anyone under the age of 18 years. We do not knowingly collect personal information from minors.

If you believe a minor has registered on our platform, please contact us at support@cvdntechnology.com and we will promptly delete the account and all associated data.

Your Rights

As a user of CVDN Rental, you have the following rights regarding your personal data:

• Right to Access — Request a copy of the personal data we hold about you
• Right to Correction — Request correction of inaccurate or outdated information
• Right to Deletion — Request deletion of your account and personal data
• Right to Withdraw Consent — Withdraw your consent to data processing at any time
• Right to Portability — Request your data in a machine-readable format
• Right to Object — Object to certain uses of your personal data

To exercise any of these rights, contact our Grievance Officer at support@cvdntechnology.com. We will respond within 30 days of receiving your request.

Account Deletion

You can request deletion of your CVDN Rental account and all associated data at any time:

• Email us at support@cvdntechnology.com with subject "Account Deletion Request"
• Or call us at +91-7419891228 during business hours (Mon–Sat, 9 AM–6 PM)

Once verified, we will delete your account and all personal data within 30 days. Active property listings will also be removed. We may retain certain data for legal compliance for up to 90 days after deletion.

Governing Law

This Privacy Policy is governed by the laws of India, including but not limited to:

• The Information Technology Act, 2000 (and amendments)
• The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
• The Digital Personal Data Protection Act, 2023 (DPDPA)

Any disputes arising from this policy shall be subject to the exclusive jurisdiction of courts in India.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons.

If we make significant changes, we will:

• Update the "Last updated" date at the top of this page
• Send a notification to registered users via email
• Display a prominent notice on the platform

Continued use of CVDN Rental after changes are posted means you accept the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

• Email: support@cvdntechnology.com
• Phone: +91-7419891228
• WhatsApp: Chat on WhatsApp
• Business Hours: Monday to Saturday, 9:00 AM – 6:00 PM IST

We are committed to resolving any privacy-related concerns promptly and transparently.